Client Automation
Configuration Automation for Clients
Business Challenge
Applications are essential to every aspect of business. IT organizations are coming under increasing pressure to ensure that business-critical applications are up-to-date and available. This is no small undertaking considering the increased mobility of today's workforce and the continuing need for application upgrades and new application deployments.
Business Need
- Reduce the total cost of ownership of your desktops, laptops and mobile devices by automating the complete client lifecycle.
- Reduce administrative, support, and help desk costs through automated delivery, installation, updating, and management of applications
- Reduce costs and risks associated with managing mobile users
Our Solution
BMC Configuration Automation offers a policy-based change and configuration management solution that automates the discovery, packaging, provisioning, configuration, patching, and repair of software (Operating systems, Patches, Applications, Content, & Configurations) across heterogeneous operating systems.
BMC's Configuration Automation enables enterprises to rapidly respond to changing business requirements by re-purposing, re-provisioning, and updating IT resources to achieve required IT configurations.
Key Features & Benefits
- The highest first-time deployment success rates of 95-99 percent — including remote endpoints
- The industry’s most scalable architecture (mirrors, repeaters, proxies, even local client caching)
- Real-time, graphical, interactive policy compliance reporting that offers immediate visibility to root-cause and historical information
- Unmatched integration with the BMC Atrium CMDB, BMC Remedy Change Management, BMC Service Desk Express Suite, and BMC Remedy Asset Management
- Heterogeneous support for multiple platforms
- Optimal distributed system client security, compliance, and license usage — without service disruption
- Single UI for all change process management and configuration automation actions
- Comprehensive patch management solution for all client platforms – including patches, hotfixes and Windows Service Packs
- Complete control, through policy, over all desktop and laptop Advanced Power Settings
- Distribute software, files, patches, service packs and configuration settings to hundreds of thousands of endpoints with a secure, scalable, reliable infrastructure
- Attain the highest hit-rate success for first-time delivery – even in a highly distributed environment
- Increase customer satisfaction due to shorter and timely, non-intrusive updates
- Manage network (WAN) bandwidth efficiently, while increasing client configuration automation activities
- Support and enforce Green IT initiatives through effective PC power settings management
- Reduce help desk call volume and call times by leveraging comprehensive discovery data and remediation capabilities
