Demand & Resource Management
Business Challenge
More and more enterprises are focusing on human capital, the most valuable asset in the organization. It is essential for organizations to keep all employees in compliance with strategic objectives, as well as fully leverage employees' skills and capabilities.
One of the keys to reducing costs and delivering more value to the business is to invest effectively in your human capital. To make more effective decisions, you need to know the following:
Like financial data, this type of information is scattered across different projects, operations, and other IT groups. Consequently, it’s difficult to get holistic, enterprise wide visibility into IT resources, activities, and bandwidth, making it difficult to determine how human capital is being spent.
Some staff members may be overworked, while others are not being used to their fullest or are being assigned to the wrong tasks.
One of the keys to reducing costs and delivering more value to the business is to invest effectively in your human capital. To make more effective decisions, you need to know the following:
- The makeup of the IT workforce with respect to experience and skills
- The capacity of the IT workforce
- How IT staffers are spending their time
- How much capacity you have to sustain operations and take on new projects and initiatives
- Whether you have the right staffing profile to meet the needs of the business
Like financial data, this type of information is scattered across different projects, operations, and other IT groups. Consequently, it’s difficult to get holistic, enterprise wide visibility into IT resources, activities, and bandwidth, making it difficult to determine how human capital is being spent.
Some staff members may be overworked, while others are not being used to their fullest or are being assigned to the wrong tasks.
Business Need
- Drive down costs and improve efficiency while keeping competitive advantage
- Assign the right people to the highest value work
- Plan both project and operational activities to obtain a better understanding of IT’s overall capacity for new initiatives
- Going beyond project resource planning to managing effort across projects, services, applications, and other operational activities
Our Solution
BMC Demand & Resource Management optimizes the alignment of the IT organization’s skills and competencies — whether internal, outsourced, onshore, or offshore — with business needs. The goal is to ensure that the right people and skills are supporting the initiatives that maximize the business performance of the IT organization.
Key Features & Benefits
- Provides clear, up-to-date views of total demand, as well as IT’s capacity to meet it
- Enables effective adjustment of staffing, contractor mix, operational tasks, project selection, and project timing
- Compares the priority, timeline, and business value of various projects alongside existing commitments
- Differentiates between demand for specific individuals, groups, or job functions
- Eliminate low-value, under-the-radar work
- Make delivery commitments with confidence
- Adjust IT priorities with clear visibility into the impact of resulting staff changes
- Obtain a better understanding of overall organizational capacity for new initiatives
- Make intelligent staffing assignments based on your staff’s ability and experience
