The high cost and complexity of point-to-point integrations between disparate technology management and process tools keeps IT disciplines separated and unable to see how their decisions and actions affect the larger IT and business environment. As a consequence, IT remains largely focused on technology issues rather than business objectives.

This makes it hard to get a comprehensive, complete, and accurate view of the total ICT infrastructure and insight in how IT supports the business.

• Define and maintain a consistent approach to managing IT processes using key IT service management standards such as ITIL
• Align IT functions to business priorities with accurate and pervasive visibility into the dependencies among processes, users, and IT infrastructure
• Empower organizations to better control the implementation and ongoing management of their ICT solutions

The BMC Atrium Configuration Management Database (CMDB) is an intelligent data repository that offers greater alignment of disparate IT functions to common business priorities with accurate, pervasive, and business-aware visibility into the dependencies between business processes, users, and IT infrastructure.

It provides a single source of truth for your IT environment, thus ensuring a consistent approach to maintaining IT processes, such as incident, problem, change, configuration, asset, and service impact management. These types of applications — combined with a federated CMDB — provide the best-practice process structure and control specified by key industry standards, such as ITIL®.

• Allows any IT process users to launch a view into the BMC Atrium CMDB to quickly view CI and relationship data relevant to their needs through Graphical Interfaces
• Eliminates the fragmentation of IT tools and data sources by providing both a Common Data Model and service model to infuse business relevance into an industry standards approach to managing IT data
• Delivers a patent-pending Reconciliation Engine that merges data from multiple discovery tools into a single, reliable dataset
• Provides Federation Management capabilities to build a single, logical data store that can reside on multiple data sources, eliminating the need for a monolithic repository
• Includes Open Interfaces to open up the Business Service Management (BSM) ecosystem to any business processes and tools supporting your IT environment
• Ensures an accurate and up-to-date view into IT infrastructure components and relationships by automatically populating and maintaining BMC Atrium CMDB with BMC Atrium Discovery & Dependency Mapping
• Enables configuration data analytics and on-the-fly report creation through interactive, ad hoc query and analysis capabilities provided by BMC Analytics for BSM
• BMC provides a seamless implementation experience for the BMC Atrium CMDB by automatically installing it with a number of out-of-the-box BMC products, including BMC Remedy Service Desk, BMC Remedy Change Management, BMC
• Remedy Asset Management, and BMC Service Impact Manager.
• Organizations that want to implement the BMC Atrium CMDB independent of BMC applications can take advantage of its many capabilities through the BMC Atrium CMDB Enterprise Manager, a stand-alone version of the BMC Atrium CMDB.