(Service Assurance) - Ensure continual business operations by proactively identifying and resolving IT issues across mainframe, distributed, and virtual environments (including private, public, and hybrid clouds)

• Solve issues before users experience problems

• Manage ever-increasing data, transaction, and task volumes with the same or reduced staff

• Increase mainframe and subsystem performance

• Integrate job scheduling and batch processing to a single focal point

• Gain an accurate view of middleware infrastructure and a record of enterprise wide business service performance

• Link business impact and IT data to make better decisions

• ProActiveNet